Terms of Service

# NOORS ## Terms of Service *Last Updated: August 3, 2026* Welcome to Noors. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order. --- ## 1. General Noors ("we," "us," "our," or "Noors") operates this website and sells clothing and related products through our online store. By using our website or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service. We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will be effective once posted on this page. --- ## 2. Products & Product Information We make every effort to ensure that product descriptions, photographs, colors, measurements, and other information on our website are accurate. However: - Colors may appear slightly different depending on your device or screen settings. - Minor differences in print placement, embroidery, fabric texture, or finishing may occur due to the nature of the manufacturing process. - Measurements may have minor variations. - Product availability is subject to change without notice. Such minor variations do not qualify as defects or grounds for a return. --- ## 3. Orders When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept, decline, or cancel an order for reasons including, but not limited to: - Product availability - Pricing or listing errors - Incorrect customer information - Suspected fraudulent or unauthorized transactions - Shipping or delivery limitations If we cancel an order after payment has been received, we will process the applicable refund. --- ## 4. Order Cancellation - Customers may request cancellation of an order within 24 hours of placing the order. - Cancellation requests received after 24 hours may not be accepted, particularly if the order has already entered processing, stitching, customization, packing, or shipment. - If a cancellation is accepted, a cancellation fee may be deducted from the amount refunded to cover processing, payment gateway, transaction, administrative, or other applicable costs. - Once an order has been shipped, cancellation is no longer possible and the applicable return policy will apply. - Stitched or customized orders may not be cancellable once stitching or customization has begun, even if 24 hours have not yet passed. To request a cancellation, please contact us as soon as possible using the contact information below and include your order number. --- ## 5. Pricing - All prices displayed on our website are subject to change without prior notice. - We reserve the right to correct pricing errors, including errors caused by technical or system issues. - Any applicable taxes, customs duties, import charges, or other fees associated with international orders are the responsibility of the customer unless explicitly stated otherwise. --- ## 6. Payment - Orders must be paid using the payment methods available at checkout. - For international orders, payment may be required in advance before the order is processed. - We reserve the right to verify payment information and cancel orders that appear unauthorized or fraudulent. --- ## 7. Website Content & Intellectual Property All content on this website, including photographs, product images, logos, graphics, text, designs, and other materials, belongs to Noors or its respective licensors and may not be reproduced, copied, distributed, or used without permission. The Noors name, logo, designs, photographs, graphics, product names, and other original content are protected by applicable intellectual-property laws. Unauthorized use, reproduction, modification, or distribution of our content is prohibited. --- ## 8. Website Availability We make reasonable efforts to keep our website available and accurate. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free. We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons. --- ## 9. Fraud & Unauthorized Activity Noors reserves the right to cancel, suspend, or refuse orders where we reasonably suspect fraudulent, unauthorized, abusive, or unlawful activity. We may request additional information to verify an order or payment where necessary. --- ## 10. Limitation of Liability To the extent permitted by applicable law, Noors will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products. Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law. --- ## 11. Privacy Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information. --- ## 12. Governing Law These Terms of Service shall be governed by the applicable laws of Pakistan, unless otherwise required by applicable law. Any disputes relating to an order or use of our website will be handled in accordance with applicable laws and regulations. --- ## 13. Contact Us For questions regarding orders, cancellations, returns, shipping, or these Terms of Service, please contact Noors: **Phone & WhatsApp: ** +1 816 831 4303 **Address: ** 5900 Balcones Dr, Austin, Texas, USA **Website: ** noors.com.pk *We recommend including your order number whenever contacting us regarding an existing order so that we can assist you more efficiently.*